As we approach the world virtually, some businesses are struggling to make the transition and may need assistance to help them grow and globalize. One way to achieve globalization is to use virtual phone numbers.
Visit Freeje.com to learn more about the great benefits of a virtual phone number.
Why do some companies use virtual phone numbers? What is a virtual phone number? Is it more convenient? Is it expensive? What are the benefits? Do I need one as a small business owner?
I totally understand how you feel, these are the questions I ask myself as well. Change is inevitable and the world is constantly changing, online jobs, digital businesses, remote job opportunities, working from home and starting an online business, these are things we couldn't even imagine back then, but look where we are now. Technology has really changed the way we do things and if you allow yourself to embrace these changes, you will learn to adapt to this thing we call the new normal. One of those changes or privileges we have today is getting a virtual phone number. Let's take a look at how having one can benefit your businesses today.
What is a virtual phone number?
Virtual phone numbers (or virtual numbers) are like a phone number that doesn't have a physical line or a virtual sim card. They use the internet to make or accept calls and can be accessed from any device, such as a computer or cell phone. A virtual phone number can be accessed in any part of the world, without roaming issues and without having to worry about wires or lines when traveling.
What are the advantages?
It is especially beneficial for businesses that want to expand or digital software that wants to be available worldwide. Let me list some of its benefits:
1. Excellent customer service
For a business to succeed, customer service should be the top priority and by having a virtual phone number, you allow your business to be reachable and reachable by your customers without any hassle. Whether your business is based in the US or the UK, by getting a virtual phone number, your customers from Australia or other parts of the world can call you without any additional international charges.
2. Profitability
Even without a physical presence, you can make a real connection with your customers wherever you are. Customers outside your country can reach you, rather than having to hire people in that country. Why not just use a virtual phone number? Where you will never miss a sales opportunity.
3. Close the gap
As a small business owner, there is always some gap between you and big businesses, they may have bigger sales, a bigger digital presence, or have established globalization, but with a virtual phone number, you can close the gap between small businesses and big businesses. You can reach more customers and connect with them like big businesses do.
4. Professionalism
Starting a business is hard and you want to be taken seriously while establishing a good perspective towards your customers. Be professional not only through your business calls but also through your approach as a business. Having great customer service is just as important as making a business call and having a virtual phone number allows you to be more accessible to remote customers.
5. Set up is easy
There are a handful of services that offer VoIP and plans with just a few clicks. Hottelecom is one of them. They offer a wide range of directions and you can choose cloud phone numbers in over 100+ countries. They offer VoIP, toll free numbers and SMS numbers. Visit their site and make your request. All this is just a click away.
6. Make your productivity soar
As I mentioned above, using a virtual phone number allows you to reach more customers around the world, which increases your sales and productivity as a business. Having a virtual phone number allows you to set up your own call center in a remote location without compromising your performance as a business and providing your customers with the same level of productivity and assurance. Not only through calls, but also through texting and sending voice messages or faxes.
7. Local Numbers
If your business is based in New York and you need to make a business call to Australia, a local Australian number seems to be the best solution, as it doesn't seem intimidating to your customer and you don't have to worry about international charges. People feel safer answering a local number than an international number, which means more sales opportunities for your business.
In conclusion, having a virtual phone number not only gives your business as a whole a boost, but also helps you to be more accessible to your customers, which leads to more sales and good customer support.
Do you need a virtual phone number?
I don't see why not, every business strives to go global and this way you absolutely can. Becoming more accessible and putting your business on everyone's phone is the next big step. As we move towards a more virtualized environment in the future, why not start now and be one of the pioneer companies to reach a wider audience with virtual phone numbers.